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I have three 5 star rated listings. Based on this, I would assume that the listing with the most 5 star ratings is shown first.
This doesn’t happen. This is how they are ranked.
1st: 4 x 5 stars
2nd: 13 x 5 stars (clearly best rated)
3rd: 10 x 5 stars
Can someone please take a look and help me explain to the owner of the 13 x 5 star rated listing why they are not in 1st place.